We have a 30-day return policy, which means you have 30 days
after receiving your item to request a return.

To be eligible for a return, your item must be in the same
condition that you received it, unworn or unused, with tags, and in its
original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us
at info@youvallor.store. If your return is accepted, we’ll send you a
return shipping label, as well as instructions on how and where to send your
package. Items sent back to us without first requesting a return will not be
accepted.

You can always contact us for any return question
at info@youvallor.store.

Damages and issues

Please inspect your order upon reception and contact us
immediately if the item is defective, damaged or if you receive the wrong item,
so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable
goods (such as food, flowers, or plants), custom products (such as special
orders or personalized items), and personal care goods (such as beauty
products). We also do not accept returns for hazardous materials, flammable
liquids, or gases. Please get in touch if you have questions or concerns about
your specific item.

Unfortunately, we cannot accept returns on sale items or
gift cards.

Exchanges

The fastest way to ensure you get what you want is to return
the item you have, and once the return is accepted, make a separate purchase
for the new item.

Refunds

We will notify you once we’ve received and inspected your
return, and let you know if the refund was approved or not. If approved, you’ll
be automatically refunded on your original payment method. Please remember it
can take some time for your bank or credit card company to process and post the
refund too.